Exceptional Gourmet Cuisine

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you updates and promotional materials, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR, you have the right to access, update, or delete your personal information. You may also object to or restrict certain processing of your data.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-2951.

Last updated: November 2024

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Valor Viands provides premium food delivery and catering services. We reserve the right to modify or discontinue any aspect of our services at any time.

Orders and Payment

All orders are subject to acceptance and availability. Payment must be received in full before order processing. We accept major credit cards and electronic payment methods.

Delivery Policy

Delivery times are estimates and may vary based on location and demand. We are not liable for delays caused by circumstances beyond our control.

Cancellation and Refunds

Orders may be cancelled within 30 minutes of placement. Refunds are issued at our discretion and subject to our refund policy.

Limitation of Liability

Our liability is limited to the cost of the order. We are not responsible for indirect, incidental, or consequential damages.

Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved through arbitration.

Last updated: November 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] or call +1 (212) 847-2951. We will respond within one month.

Data Protection Officer

For questions about data protection, you can contact our Data Protection Officer at [email protected].

Digital Millennium Copyright Act Policy

Valor Viands respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest
• A description of the copyrighted work that you claim has been infringed
• A description of where the material that you claim is infringing is located on our website
• Your address, telephone number, and email address
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement made under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address: 2847 Broadway, New York, NY 10025
Phone: +1 (212) 847-2951

Counter-Notification

If you believe that your content was removed by mistake or misidentification, you may file a counter-notification with our DMCA Agent.

Repeat Infringer Policy

We reserve the right to terminate user accounts that are found to be repeat infringers.

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